Cuyahoga Falls City Council will discuss the utility billing issue during its meeting tonight (Sept. 6).
City Council President Mary Ellen Pyke (R-2) said public discussion about utility billing will take place during the public affairs committee meeting Sept. 6. Mayor Don Walters has also said he will speak on the subject.
"With the recent software upgrade implemented in utility billing, we are all aware of the many frustrations being voiced by our residents" Pyke wrote in a letter to Council dated Aug. 30. "Whether the means of communication is by email, phone, text, social media or face to face conversation, the same theme rings true. The residents would like a reassurance that the billing issues are being addressed and will be solved."
The meeting will begin at 6:30 p.m. in the Natatorium, 2345 Fourth St.